The European Union has passed a new law called “Right to Repair”. It is aiming to make it easier for consumers to repair broken products instead of replacing them. This legislation is part of the EU’s broader efforts to reduce waste, extend the life of consumer goods and move toward a more sustainable, circular economy.
At the end of 2025, the Swedish government will present how this legislation will be applied in Sweden as of 31 July 2026.
Let us talk you through it!
The overall aim of the legislation is to promote more sustainable consumption, thereby reducing environmental impact. One aspect is to boost the attractiveness of the repair sector and create high-quality, Europe-based jobs. The environmental impact would be reducing waste and lowering the demand for critical raw materials essential to manufacturing new products.
The “Right to Repair” ensures that consumers have better access to repair services and spare parts even after the warranty period has ended. It obliges manufacturers and sellers to offer repairs for a range of products, including household appliances, smartphones and TVs, for up to ten years after purchase.
That means if a coffee machine breaks down after three years and it’s no longer under warranty, the buyer still has a legal right to get it repaired by the manufacturer or a qualified third-party repair service.
The legislation also targets the practice of "planned obsolescence”. This is the idea that products are designed to fail or become outdated quickly, so people are forced to buy a replacement. To fight this, the EU will require companies to be more transparent about how long products should last and how repairable they are. It also aims to put a stop to “repair traps”, meaning it will be harder for companies to use software or design tricks to block third-party repairs.
If you are a retailer, you will need to adapt to a few new responsibilities under this law. For starters, you’ll have to offer repairs more proactively. If a customer makes a claim for an item that is repairable, you may be required to suggest repair as the first option instead of replacement. The repair must be done within a reasonable time and, unless the service is provided for free, at a reasonable price so that consumers are encouraged to opt for repair.
You will need to stay updated about additions to the list of products covered by the new rules and for how long repairs must be available. You must also be more transparent about the expected lifespan and repairability of the products you sell.
But it’s not just about compliance, it presents new opportunities. Offering repair services might become part of your customer experience and a new source of revenue? There’s an opportunity to stand out by offering reliable repair services and promoting sustainability as a core value.
Smaller retailers might not have the repair infrastructure or partnerships in place yet, but this is part of Reclaimits Repair offer, so don’t hesitate to get in touch to discuss.
The EU “Right to Repair” legislation is a big step toward greener, longer-lasting consumer products. For retailers, it means some added responsibility, but also a chance to strengthen customer loyalty, diversify services, and support a more sustainable economy. Those who adapt early and build trust around repairs may find themselves ahead of the curve.
It’s no longer just about selling products. It’s about helping them live longer. And giving customers better, greener choices along the way.