EN
SV
“Right to Repair” – all you need to know
The European Union has passed a new law called “Right to Repair”. It is aiming to make it easier...
How returns processes affect Customer Service operations
As a Customer Service Managers we guess you may face ongoing challenges in handling returns while...
6 key factors for IT managers when choosing a RMS
Did you know around 30% of online purchases are returned? In today’s e-commerce landscape, returns...
Returns are e-commerce’s great paradox.
We return too much-and too little.
.jpg)
Do you know how your returns are handled?
A smooth post-purchase process isn’t just convenient—it has real economic value. How you handle...
Is your after sales operation sustainable?
When you hear the word “sustainable”, you first thought might be environmental sustainability, but...
5 Key strategies to optimize cross-border returns
Did you know that the global B2C e-commerce market is booming, projected to reach $5.5 trillion by...
BORIS: Transforming returns into retail success
The rise of BORIS (Buy Online, Return In Store) is reshaping retail, offering a seamless...
Recommerce: Key strategies to unlock new revenue streams
The booming second-hand market is projected to reach $350 billion by 2028, fueled by...
20 to 30% of items are sent back: Why charging for returns?
Online shopping is incredibly convenient, allowing customers to browse and buy in just a few...