EN
SV
The hidden cost of returns in fashion- the opportunity few retailers see
In fashion e-commerce, returns aren’t a side effect but a part of the business model. Customers...
Is Black Friday worth it?
Black Friday and Black Week have become retailers autumn highlight in Sweden. The traffic surge,...
“Right to Repair” – all you need to know
The European Union has passed a new law called “Right to Repair”. It is aiming to make it easier...
How returns processes affect Customer Service operations
As a Customer Service Managers we guess you may face ongoing challenges in handling returns while...
6 key factors for IT managers when choosing a RMS
Did you know around 30% of online purchases are returned? In today’s e-commerce landscape, returns...
Returns are e-commerce’s great paradox.
We return too much-and too little.
.jpg)
Do you know how your returns are handled?
A smooth post-purchase process isn’t just convenient—it has real economic value. How you handle...
Is your after sales operation sustainable?
When you hear the word “sustainable”, you first thought might be environmental sustainability, but...
5 Key strategies to optimize cross-border returns
Did you know that the global B2C e-commerce market is booming, projected to reach $5.5 trillion by...
BORIS: Transforming returns into retail success
The rise of BORIS (Buy Online, Return In Store) is reshaping retail, offering a seamless...