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Turn returns into profit

Let’s present a hassle-free post-purchase process that works as a revenue driver rather than being seen as a cost centre.
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Meet and exceed your goals

E-Commerce-Manager

Retain 30% more revenue

Use seamless automation to boost profits by transforming returns into revenue with retention strategies using vouchers and exchanges. 
E-Commerce-Manager

Make smarter decisions

Gain actionable consumer and product-level insights to update product descriptions and minimise return rates.
Profit-driven-insights-Reclaimit

Optimise inventory

Efficiently prioritise end-of-season products, ensuring timely delivery to customers, avoiding extended storage periods, and maximising sales opportunities.
resell

Turn unhappy customer into loyal fans

Elevate customer satisfaction with a branded return portal for your website. Streamline self-service registration for returns, exchanges and claims, freeing your customers from the hassle of contacting support and saving valuable time for your customer support team.
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Sustainable printerless returns

Enhance tracking efficiency and minimise paper waste with QR code-generated shipping labels.

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Experience benefits such as

Customer retention

Provide an exceptional post-purchase experience that keeps your customers coming back.

Omnichannel returns

Make returns equally convenient online, in-store, or through marketplaces.

Customer segmentation

Seamlessly integrate with your CRM to customise rules in Reclaimit for each customer type.

Elevating Fyndiq's Customer Experience

  • Net promoter score (NPS): +32%
  • Customer satisfaction: +17%
  • Customer service costs: -15%
  • Likelihood to purchase again: +30%
Case Fyndiq LinkedIn