Turn returns into revenue
Boost customer loyalty
Increase customer loyalty with a branded digital return portal on your website where customers can easily register returns, exchanges, and claims, freeing your customers from the hassle of contacting support.
- Branded digital return portal
- Easy exchanges or vouchers
- Flexible returns in all channels
- Real-time notifications
- Quick refunds
Increased efficiency for CS teams
Save time and money by eliminating 90% of previous manual customer support tasks with cost-saving automation. With a user-friendly tool, you can customize the entire post-purchase process to your needs using rule-based workflows.
- Seamless system integrations
- Case tracking and real-time notifications
- Multi-shipment and warehouse routing rules
- Pre-filled commercial invoice
- Automated refunds
Sustainable returns in any channel
Streamline returns across all channels and enhance tracking efficiency by connecting carriers to our TA platform with a vast network of partners. We help you to minimize lead times and gain complete control over transport and return flow, from shipping and warehouse processing to restocking.
- Minimized lead times
- Operational real-time data
- Faster stock turnover and reduced waste
- Printer-free returns with QR codes
- BORIS
Key benefits
Rule-based workflows
90% efficiency
Retain 30% more revenue
Retain revenue with hassle-free exchanges and vouchers.
Omnichannel returns
Customize the customer experience
With pre-built integrations to your CRM, it’s easy to segment customer data and tailor return policies based on profitability and return behavior.
- Data-driven return insights on customer and product levels
- Enhance product descriptions and minimize 'unnecessary returns
- Offer different return policies to various customer types