Boost profits with seamless automation
How returns affect your profitability
Increased efficiency for CS teams
Save time and money by eliminating 90% of previous manual customer support tasks with cost-saving automation. With a user-friendly tool, you can customize the entire post-purchase process to your needs using automated workflows.
- Real-time tracking & updates
- Automated express refunds
- Automated freight bookings
- Proactive claims management
- Cross-border returns
- B2B returns
Increase re-conversions
Retain up to 30% of revenue through seamless reconversion strategies.
- Instant exchanges
- Vouchers with incentive for future purchases.
Efficient reverse logistics
Streamline returns with automated workflows and smart routing rules. Easily manage multi-shipment and warehouse operations, ensuring each return is directed to the most cost-effective location. With real-time operational insights, you can oversee everything from shipping to restocking, reducing lead times, lowering costs, and enhancing customer satisfaction through faster, more efficient reverse logistics.
- Automated and customized routing rules
- Multi-shipment and warehouse management
- Operational real-time insights
Make smarter decisions
With data-driven insights, you better understand how the post-purchase customer journey impacts the bottom line and what improvements can be made to reduce “unnecessary returns” and maximize business growth.
- Data-driven return insights at the customer and product level
- Warranty analytics for enhanced product strategy
- Effortlessly connect data to BI tools