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Streamline your supplier claims

Gain unparalleled control over your supplier claims and minimize unnecessary write-offs with automated case management.
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Effective claims handling

In the supplier module of 'Recourse', it's easy for retailers to submit a claim/RMA against suppliers for products that are not eligible for warranty repairs. Suppliers can efficiently process, approve, reject, or request additional information.

  • Automated case management
  • Real-time tracking & updates 
  • Automated credit-note matchning
  • Adaptable supplier terms
  • Data-driven supplier claim insights
Reclaimit Repair electronics

Key benefits

600+ connected suppliers

Over 600 suppliers operate directly in Reclaimit or via integrations, such as Xpos.

Cost-cutting automation

Automating supplier cases lowers operational costs for stores and customer service departments.

Make smarter decisions

Supplier claim data insights and reporting regardless of the case’s initiation point.

Automatic updates

Stay informed with automatic email notifications triggered by status changes and reminders.

Minimize write-offs

Quickly recover costs for defective or missing products through efficient supplier claims management.

Complete overview of all cases

Our platform simplifies collaboration with your suppliers and enhances the experience for everyone through unified case management with complete transparency. You maintain control and visibility over the credit process, even for low-cost products.

  • Centralized and proactive communication
  • Consistent case management every time
  • Overview of both ongoing and historical cases
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