Reclaimit has transformed bad buys into great customer experiences for about 20 years. We started our journey in electronics and built up a nationwide service network in home electronics and white goods. Already back then we realised the value of great customer service in a complex and challenging sector, where retailers were struggling to manage the aftermarket simply and profitably to retain their customers.
Since then, we’ve processed 16 million customer requests in a raft of segments focused on returns, complaints, claims and service. Today, we are the leading provider of automated returns and complaints systems in the Nordics.
While technology, systems and processes have developed and been refined over the years, we have never relinquished our focus on creating great experiences for your customers so that they want to come back and buy more. That you also get full control and reduce your costs by around 80 per cent are of course welcome added benefits.
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