This is Reclaimit

Reclaimit has been turning wrong purchases into right customer experiences for over twenty years. We started our journey in the electronics industry, establishing a nationwide service chain for consumer electronics and white goods. Already then, we realized the value of good service in a complex and challenging industry, where people were struggling to manage the after-sales experience in an easy and profitable way to keep their customers.

Since then, we’ve handled 17 million customer cases across a range of industries with a focus on returns, claims, recourses and service. Today, we are the Nordic market leader in automated return systems.

Although technology, systems and processes have been developed and refined over the years, we have maintained our strong focus on creating good experiences for your customers, so that they want to come back and buy more. The fact that you gain full control and insights and can reduce your costs by up to 80% is just a positive side effect.