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State of Returns and Circular Shopping 2024

Are you ready to revolutionize your retail strategy and unlock sustainable growth like never before? Dive into our comprehensive Novus report, which unveils retailers' critical role in creating lasting profitability while championing sustainability.
State of returns and circular shopping

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Here's a sneak peek into what you'll discover in our compelling Table of Contents:

  • Why only retailers can create sustainable returns 
  • The e-commerce customer and circular shopping
  • Return behaviour 
  • Returns and sustainability
  • Return satisfaction and customer loyalty