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Our expertise, your success

Dive into our cases! Read about we help leading e-commerce and retail companies transform returns into revenue.
Values - customer centric

Already trusted by industry-leading e-commerce brands and retailers

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  • Granit
  • Röhnish
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  • fyndiq_logo
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  • Granit
  • Röhnish
  • salling_group_logo
  • fyndiq_logo
  • hultens_logo
  • power_logo
  • mini_rodini_logo
  • OBS_Bygg
  • frank_dandy_logo
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  • cervera
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  • cura_of_sweden_logo
  • chimi_logo
  • swims_logo
  • cervera
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  • ideal_of_sweden

Customized solutions and continous collaboration 

NetOnNet identified shortcomings in their workflows and decided to, among other things, change their ERP and POS systems. They wanted to find a partner who could deliver a tailored solution for the company’s after-sales operations.

Reclaimit was a perfect fit. Read about our collaboration here. 

 

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Seamless claims boost customer loyalty

Coop needed a single, streamlined solution to manage all their claims efficiently.

Read how Reclaimit enhanced their after sales operation with a more effective claims handling. 

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Incrased customer loyalty with automation

Scandinavian Photo wanted to transition to a new business system. They had developed their own solutions for handling returns and complaints but saw an opportunity to improve.

A key question during the transition was whether to build a custom solution in the new system or integrate an existing one.

Read how Reclaimit helped them strengthen their after sales operation. 

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Reduced cost and increased loyalty

Galvin Green chose a digital and automated return solution was their significant sales volume in the US. They recognized the advantages of offering exchanges to customers and retaining more revenue. Additionally, they aimed to save time for their customer support team, which now manages the entire platform.

Read how Reclaimit helped them achieve this. 

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85% efficiency improvement

With Reclaimit, Cervera achieved an 85% efficiency boost and has elevated customer satisfaction through expedited case handling, resulting in a perception of heightened professionalism by customers.
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Saved money on planned customer service hiring

Frank Dandy improved internal lead times and reduced response times, and they went from many complaints about returns to no complaints about returns, while maintaining the same low return rates.
Case Frank Dandy Linkedin

Increased efficiency with automation

Discover how Denmark’s largest retailing group overcame outdated systems to transform their post-purchase process into a seamless customer experience with Reclaimit Repair. Learn how they streamlined registrations to reduce manual errors, seamlessly integrated Zendesk, and elevated their customer service game.
Case Salling Group Linkedin

92% customer satisfaction

Discover how Fyndiq’s transition to Reclaimit reduced costs and enhanced customer satisfaction, making return processes more efficient and boosting customer retention.

Case Fyndiq LinkedIn

Cost savings and KPI improvement

Discover how Ideal of Sweden reduces manual work, allows more time for development, eliminates return shipping hassles, and improves internal KPIs.

Case Ideal of Sweden Linkedin