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Recommerce: Unlock circular revenue streams

Grow with circular business models by leveraging trade-in programs and reselling refurbished products in the booming second-hand market.
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Turn returns into revenue

Unlock the full potential of your returns with a trade-in program that transforms them into new circular revenue streams. Refurbishing returned items and reselling them as "like new," you can give pre-loved products a second life while keeping profits in-house. It's one of the easiest ways to tap into the growing second-hand market—and it's a win-win for your business, customers, and the planet.

  • Promote circular shopping
  • Boost customer loyalty
  • Maximize profits

 

For inspiration on how we have created profitable solutions for our customers, please read our customer cases!

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Promote circular shopping

Drive sustainability efforts while unlocking new revenue streams through automated trade-in programs and resale opportunities.

  • Branded self-service Trade-in portal
  • Grading
  • Vouchers 
  • Sustainability metrics
  • Second-hand marketplace integrations
  • Extended warranty coverage for refurbished items
  • Full product traceability

Would you like to discuss how we can help you create a profitable circular commerce? Don't hesitate to get in touch! 

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Key benefits

Promote sustainability

Keep returned products within your ecosystem. Instead of sending them off to third-party platforms, resell or recycle them to minimize environmental impact.

New circular revenue streams

Don’t let returns go to waste. Refurbish and resell them, creating an entirely new source of income.

Boost customer satisfaction

Highlight potential savings with refurbished or pre-owned products, promoting affordability without compromising quality.

Full traceability

Each product offers full traceability, giving consumers confidence in its origin and journey.

Boost customer-loyalty

Retain loyal customers through trade-in incentives that promote sustainability and strengthen recurring engagement with the brand.

Power and circular business models

Power embraced circularity with the opening of RePower 2021, the first store dedicated to selling refurbished home electronics products based on Reclaimit’s solution.

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Quote netonnet

For NetonNet we have developed a similar solution. Read the customer case for more details. 

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Frequently asked questions

What is recommerce?

Recommerce means selling products again: refurbished returns, trade-ins and second-hand items sold through the retailer's own channels. It turns returned and used products from a cost into a revenue stream. Reclaimit Recommerce gives retailers the platform to run trade-in and resale programs at scale.

How does a trade-in program work?

A customer hands in a used product and receives compensation, often as credit toward a new purchase. The retailer grades the product, refurbishes it if needed and resells it. Reclaimit handles the digital flow: registration, grading, compensation and routing of the product.

Why is recommerce growing in e-commerce?

Consumers increasingly choose second-hand for price and sustainability reasons, and EU regulation pushes retailers toward circular business models. Retailers that capture this demand in their own channels keep both the customer relationship and the margin, instead of leaving it to third-party marketplaces.

Can recommerce be combined with returns and repairs?

Yes, and that is the point of an all-in-one post-purchase platform. A returned product can be graded, repaired if needed and resold in the same ecosystem. Reclaimit connects returns, repairs and recommerce so no value is lost between systems.

How does Reclaimit support circular business models?

Reclaimit provides the post-purchase infrastructure for circular commerce: digital returns, supplier claims, repairs and recommerce in one platform. That makes it operationally realistic for retailers to extend product life cycles and build revenue on circularity.

Who is Reclaimit Recommerce for?

Recommerce suits brands and retailers with products that hold value over time, for example electronics, sports equipment, fashion and home products, and that want to launch trade-in or refurbished sales without building their own systems.