EN
SVTransforming returns into revenue
Reclaimit is a Nordic SaaS provider specializing in post-purchase management. We empower e-commerce brands and retailers to drive sustainable growth through circular commerce solutions.
Retain revenue and boost customer loyalty with hassle-free digital returns, exchanges, and claims.
Already trusted by industry-leading e-commerce brands and retailers
Our offer
Retain revenue and boost customer loyalty with hassle-free digital returns, exchanges, and claims, ensuring a seamless process for you and your customers, no matter how fast you scale.
Gain unparalleled control over your supplier claims and minimize unnecessary write-offs with automated and streamlined case management.
Extend product life cycles with streamlined and automated repair and warranty processes designed to meet consumer demands and the latest EU regulations.
Grow with circular business models by leveraging trade-in programs and reselling refurbished products in the booming second-hand market.
We needed an easier way to handle claims. Reclaimit provided a simple system for our claims and spare parts requests. The onboarding went very smoothly and I got fast and clear response on my questions.
Our customer service is thrilled to have new tools that enable us to assist our customers faster and more efficiently. Gone are the days of long response times and intermediaries. We can now handle cases more efficiently, allowing our customer service team to focus on delivering a truly world-class service.
The move to Reclaimit has allowed us at Fyndiq to reduce our customer service expenses while simultaneously increasing both customer satisfaction and the satisfaction of our sellers. This became possible because we could shift many interactions from our customer service staff to the sellers on our platform.
Our internal KPIs have improved regarding the time to process a return in the warehouse and the overall workload for our customer service. A significant portion of all returns is handled automatically by the customer, after a return expert approves the returned product. This means less stress and significantly less manual workaround returns. This has allowed us to focus more on development to make our processes smoother.
Optimize your post-purchase experience
Get a tailored solution that enhances post-purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage.
- Automated returns, exchanges, and claims
- Sustainable repairs and warranty management
- Circular recommerce solutions
- Streamlined supplier claims management
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