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State of ....

Together with Novus we publish annual reports about consumer behavior and attitudes in three of our core areas: Return, Recommerce and Repair. 
R-mark Report

State of Recommerce 2025

Join our afternoon session to hear the latest findings first- and get inspired on how to take your business one step further.  

Novus has surveyed consumers' attitudes and behavior in regards to circularity. Ieva Englund from Novus will present this years findings.
Considering the EU legislation "Right to Repair" and your own company's sustainability goals, this is a report you ought to pay attention to.

Tuesday 3rd of June
1630 hrs
Oculos offices, Humlegårdsgatan 6

The event is hosted by Oculos who will receive information about attendees. See their Privacy policy here 
recom
return
repair

State of Recommerce 2025

How many buy second hand?
How many prefer to buy brand new?
Attractive goods to buy pre-loved.

Released 4th of June 2025

State of Return 2025

Our third edition of this report that looks at Swedish consumers return habits and opinions. 


(released September 2025)

 

State of Repair 2025

Considering the EU legislation "Right to repair" this report will be crucial for anyone in commerce. 

(released October 2025)

 

Previous reports

state-of-repairs-2024-magazine

State of Repairs 2024

  • So many want to repair compared to replacing.
  • The products consumers prefer to repair.
  • Higher demands on the possibility of repair.
  • Key factors for more repairs.
download report
lasrapport

State-of-returns-2024-magazine

State of Returns and Circular Shopping 2024

  • Most common reason for returns.
  • What is the most commonly kept product.
  • Number of people dissatisfied with a return.
  • Dissatisfaction with return processes.
download report
lasrapport