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Turn returns into revenue

Retain revenue and boost customer loyalty with hassle-free digital returns, exchanges, and claims, ensuring a seamless process for you and your customers, no matter how fast you scale.
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Boost customer loyalty

Increase customer loyalty with a branded return portal on your website where customers can easily register returns, exchanges, and claims, freeing your customers from the hassle of contacting support.

  • Branded self-service return portal
  • Easy exchanges & vouchers
  • Flexible returns in any channel
  • Real-time updates (SMS & email) 
  • Quick refunds
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Increased efficiency for CS teams

Save time and money by eliminating 90% of previous manual customer support tasks with cost-saving automation. With a user-friendly tool, you can customize the entire post-purchase process to your needs using automated workflows.

  • Real-time tracking & updates
  • Automated express refunds, exchanges & vouchers
  • Automated freight bookings
  • Proactive claims management
  • Cross-border returns 
  • B2B returns
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Key benefits

Customize the post-purchase journey

Customize the entire return process to your preferences using automated workflows.

Save time & money

Eliminate 90% of previous customer support tasks with seamless automation.

Retain 30% more revenue

Retain revenue with express exchanges and vouchers. 

Flexible omnichannel returns

Just as easy online, in-store and on various marketplaces

Make smarter decisions

Data-driven insights help you understand your customers and optimize returns, reducing costs and improving the experience.

Flexible returns, anywhere

Thanks to our TA platform and extensive network of carriers, you can offer customers flexible returns with any carrier, on every market, in any channel—whether online, in-store, or via marketplaces.

  • Automated freight booking
  • Actionable operational data & insights
  • Buy online, return in-store
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Customize the post-purchase journey

With pre-built integrations to your CRM, it’s easy to segment customer data and tailor return policies based on profitability and return behavior.

  • Create more effective campaigns
  • Offer VIP-customer express refunds and exchanges 
  • Take action against “serial returners”
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Cross-border returns, made easy

We make it easy to scale with multi-language support, currency conversion, a vast carrier network and digital commercial invoices, giving customers a smooth experience no matter where they are. 

  • Multi-language and currency support
  • Digital commercial invoice 
  • Global partner network 
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Reclaimit has exceeded our expectations from the very first moment. The onboarding process was straightforward and well-structured and created an immediate sense of trust. The solution-oriented approach that permeated every step of the process made us feel well taken care of from day one.
Sara Sidenbladh
CEO and Owner
Our customer service is thrilled to have new tools that enable us to assist our customers faster and more efficiently. Gone are the days of long response times and intermediaries. We can now handle cases more efficiently, allowing our customer service team to focus on delivering a truly world-class service.
Alexandra Persson
E-Commerce & Customer Service Manager
Our internal KPIs have improved regarding the time to process a return in the warehouse and the overall workload for our customer service. A significant portion of all returns is handled automatically by the customer, after a return expert approves the returned product.
Louise Kvist
CEO Assistant and Head of Customer Service