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Go circular with hassle-free warranty claims and repairs
Extend product lifespan with quick access to repairs
At Reclaimit, we understand the importance of hassle-free after-sales service for retailers and consumers. Reclaimit Repair is our all-in-one solution to transform how you handle warranty claims and product repairs.
Automate manual tasks, streamline claims, minimise customer service calls, improve processing time, and enable customer support teams and store staff to concentrate on higher-value activities.
- Automated claim handling between retailer, customer and workshops
- Streamlined case handling (Omnichannel)
- 250+ connected authorised service workshops
Streamlined warranty and repair management
Empower consumers to effortlessly claim products with a few clicks using our branded digital warranty registration portal, featuring 24/7 self-service accessibility.
Our system simplifies product returns and claims management for store staff, eliminating complex manual tasks.
New staff quickly adapt to our user-friendly system, ensuring efficient in-store complaint handling.
Automation minimizes the risk of manual errors, guaranteeing transaction accuracy.
Enjoy benefits such as
Extend product lifespan
Cost-cutting automation
Lower operational costs for stores and customer service departments result in substantial financial benefits.
Profit-driven insights
Cost savings for consumers
Highlight potential savings with refurbished or used items, promoting affordability without compromising quality.
Turn unhappy customers into loyal fans
An After Sales Manager's best friend
Revolutionise your customer and retail experience with our intuitive self-service portal, simplifying registration and case management for your customer service teams.
With centralised rule administration and flexible workflow automation, our tailored solution offers real-time visibility into all cases and easy access to product handling information.
Thanks to Reclaimit Repair, the registration process for customer repairs has been incredibly streamlined. With their suite of API tools, we’ve entered an era where vital information is effortlessly and accurately collected, significantly minimising the potential for manual errors. Automated claims handling simplifies registration for our team and creates a seamless learning experience for new members, thanks to the tool’s user-friendly interface.
The cooperation with Reclaimit to implement a digital solution for post-purchase processes has worked very well. As we build long-term relationships with partners that we believe in, the choice of Reclaimit has been confirmed many times.
Reclaimit’s commitment to rapid service and adept issue resolution, regardless of scale, truly enhances the value they bring to their customers!
Our customer service is thrilled to have new tools that enable us to assist our customers faster and more efficiently. Gone are the days of long response times and intermediaries. We can now handle cases more efficiently, allowing our customer service team to focus on delivering a truly world-class service.
Features
Reclaimit Repair
Branded digital warranty registration portal
Automated claim handling between retailer, customer and workshops
Case tracking & and real-time notifications
Streamlined case handling (Omnichannel)
Centralised rule administration
Flexible workflow automation
Automated freight booking
Seamless repair cost proposal process for non-warranty repairs
Prevent unnecessary claims
Multi-language and currency
Warranty data insights and reporting
