EN
SVEmpowering sustainable growth
Already trusted by industry-leading e-commerce brands and retailers
Who we are
Reclaimit is a well-established SaaS company with its heart in the Nordic region and more than 20 years of industry experience. Our ambition is to make the post-purchase experience simpler, more sustainable, and more profitable for all parties.
We are a dedicated team of specialists, problem-solvers and service-minded people driven by creating real value for both merchants and consumers.
Our culture is built on humility, curiosity and a strong belief that we succeed best together. This is reflected in how we collaborate, how we meet our customers and how we strive every day to be a little better than we were yesterday.
We carry our northern Swedish roots with us: a down-to-earth approach, an inclusive sense of community and a way of working where we always deliver on our promises.
Our expertise, your success
18M+ returns processed
With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience.
Trusted by 600+ retailers & suppliers
Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth.
Customer-centric approach
In-house development and dedicated support ensures quick customer service access.
Tailored to your needs
Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows.
Seamless integrations
Easily connect with your existing commerce stack for a seamless post-purchase experience.
What we do
We help merchants transform returns and claims from a necessary evil into a natural, value-creating part of the customer journey. Through our all-in-one platform, we enable more than 600 leading merchants and suppliers to offer their customers smooth, transparent, and sustainable post-purchase experiences.
We help customers achieve
- more efficient and automated processes
- increased customer loyalty and stronger brand relationships
- reduced waste and a lower climate footprint
- new revenue opportunities through smarter return flows
Our focus is to make it easy for our customers to grow, while together driving commerce toward a more sustainable future. Read more about our solutions here:
How we do it
We believe in close partnerships, genuine engagement and a way of working that always puts your needs at the center. You gain a partner who listens, finds solutions and meets challenges with commitment and expertise.
Customer focus
We want every interaction to feel personal, safe and professional. That’s why we place great emphasis on understanding our customers’ day-to-day reality and delivering solutions that makes a difference.
Innovation as a driving force
Entrepreneurship is in our DNA. With an open mindset and a strong technical foundation, we continuously explore new ways to improve the post-purchase experience.
Sustainability as a starting point
We work toward a retail landscape where products have longer lifespans, resources are used more wisely and circular solutions are the norm. That way, we actively contribute to a more sustainable tomorrow.
Our values
Sustainability
Customer-centric
Our goal is always to provide excellent customer service, understand your unique needs, and deliver solutions that exceed your expectations. We prioritize customer satisfaction and success, and aim to help you achieve sustainable growth.
Innovation
We constantly seek new and creative ways to enhance your post-purchase experience. We are flexible and open to change, staying at the forefront of industry trends and emerging technologies to always provide you with the best solution.