EN
SVSeamless handling – effortless integrated
Reclaimit is a Nordic SaaS provider specializing in post-purchase management.
We make it easy to automate your case workflows. With our flexible, API-driven solutions, you can eliminate inefficient and manual return handling.
We ensure data protection and seamless integration, without disrupting your existing IT infrastructure.
A centralized solution
Simplifies
Reclaimit integrates easily with both internal and external systems. We provide connections to many of the market’s standard platforms.
Secures
The platform is built with security and GDPR compliance at its core. All data is stored in data centers located in Sweden.
Digitalize
Reclaimit offers simple and scalable solutions for returns and claims management through digitalization.
Streamlines
Reclaimit provided a simple system for our claims and spare parts requests. The onboarding went very smoothly and I got fast and clear response on my questions.
It’s been easy to communicate our needs. Before implementing any changes, we conduct thorough evaluations, and throughout this process, Reclaimit has maintained clear and effective communication.
Reclaimit delivered onboarding at a WORLD-CLASS level. Never a question unanswered, always great ideas and solutions. Reclaimit has provided numerous suggestions that we know have taken up much of their time. It couldn't have been better!
Case: NetonNet
From the very first meeting, NetOnNet was impressed by Reclaimit’s expertise and genuine commitment to understanding their challenges. It was clear that Reclaimit was dedicated to building a long-term partnership.
“There has been clear project management at all levels throughout the project. We received great support immediately after go-live and the collaboration has continued to develop,”
says Safet Sofic, After Sales Manager.
NetOnNet found that integration with Reclaimit’s system went smoothly, with minimal disruption to daily operations. Throughout the entire process, from planning to implementation, Reclaimit provided consistent and reliable support.
In-house development and green data hosting
A unified returns system simplifies the IT landscape, reduces support load, and enables faster implementation. To make this possible and to help you reach your goals, we offer Swedish in-house support and development, with all the advantages that entails.
In line with this, we are proud to host our platform with Cloudist, ensuring that all data is stored locally in Sweden under Swedish jurisdiction. Cloudist is certified for environmental, security, and quality standards (ISO 14001, 27001, and more).
Additionally, we use a data center operated by Eco Datacenter, another partner that shares our sustainability values and is one of the world’s most environmentally responsible data center providers. Among other things, they use 100% renewable energy from wind and hydropower.
Four frequent FAQ
Reclaimit offers both ready-made plug-ins and open APIs. To avoid technical debt, we recommend establishing an integration strategy and a clear division of responsibility between Reclaimit and your own IT organization.
The platform is cloud-based and designed to handle large volumes. Reclaimit is already used by major Nordic retail chains.
Reclaimit is fully GDPR-compliant and stores data within the EU/EEA.
The system is built with redundancy and monitoring. SLA agreements specify recovery times (RTO/RPO).
Inspiration
Read our annual reports on Swedish e-commerce trends. Discover consumers’ attitudes, habits, and motivations regarding returns, claims and repairs.
A modern returns management system should deliver automation, seamless integrations, strong customer experience, scalability and ease of use to support both IT infrastructure and business growth.
Explore the key challenges faced with manual returns and learn about the transformative solutions with a digital post-purchase customer experience platform.