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SVGrow your business with return-insights
Gain data-driven return insights on customer and product levels to make informed decisions to elevate your business.
Running a retail business is complex - but returns don´t have to be!
No matter how great the consumer’s buying experience is, it quickly turns bad when a product needs to be returned. This process is also costly and resource-heavy for the retailer.
With Reclaimit, you can bid farewell to time-consuming manual return management and save time and money with automated and simplified processes.
Join us in creating better post-purchase experiences and minimising return rates to make commerce more sustainable and profitable in the future.
Turn unhappy customers into loyal fans
Get to know what your customers want by segmenting your returns data to tailor marketing campaigns, boost sales and retain customers.
Returns can hurt your profits and customer lifetime value. With returns data, you'll understand how returns impact your bottom line and how to improve to maximise growth.
Efficiently prioritise end-of-season products, ensuring timely delivery to customers, avoiding extended storage periods, and maximising sales opportunities.
Minimise claims through proactive claims management with recommended solutions based on previous claim reasons.
Offer your customer flexible and sustainable returns in all channels - just as easy online, in-store, and on various marketplaces.
Enhance tracking efficiency and minimise paper waste with QR code-generated shipping labels.
Experience benefits such as
Make smarter decisions
Personalise the customer journey
With seamless integration to your CRM, you can customise rules in Reclaimit for each customer type.
Total control and transparancy
Monitor the status of each product across the entire return life cycle, from shipping and warehouse processing to restocking.
The cooperation with Reclaimit to implement a digital solution for post-purchase processes has worked very well. As we build long-term relationships with partners that we believe in, the choice of Reclaimit has been confirmed many times.
Reclaimit has exceeded our expectations from the very first moment. The onboarding process was straightforward and well-structured and created an immediate sense of trust. The solution-oriented approach that permeated every step of the process made us feel well taken care of from day one.
Our customer service is thrilled to have new tools that enable us to assist our customers faster and more efficiently. Gone are the days of long response times and intermediaries. We can now handle cases more efficiently, allowing our customer service team to focus on delivering a truly world-class service.
Our internal KPIs have improved regarding the time to process a return in the warehouse and the overall workload for our customer service. A significant portion of all returns is handled automatically by the customer, after a return expert approves the returned product.